capital one credit card complaints

Fill out this form to make a complaint against Capital One Credit Cards today!

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    Capital One Credit Cards Complaints & Claims

    Capital One (europe) Plc was incorporated on 1999-11-17, it is a Public Limited Company and it's registered office is based in Nottingham. The company's current status is Active. Capital One (europe) Plc currently has 7 directors. Capital One (europe) Plc has also been known as Capital One Bank (europe) Plc and Capital One Financial Services Plc and Stormfield Systems Limited in the past.
    Address Trent House, Station Street, NG2 3HX, Nottingham
    Incorporation Date 1999-11-17
    Company Number 03879023
    Company Type Public Limited Company
    Company Status Active
    Jurisdiction England And Wales
    Company Website
    BRICHET, Helene Since 2019-05-09
    HAGUES, Lucy Marie Since 2017-02-09
    HARDING, Robert Williiam Since 2014-03-04
    LENANDER, Amy Christine Since 2014-11-13
    LYNCH, Michael John Since 2017-05-15
    PENZER, Jeremy Robert Since 2017-02-09
    ROLLS, Richard John Since 2017-11-22
    Registered Names
    Capital One (europe) Plc Since 2010-11-19 until Present
    Capital One Bank (europe) Plc Since 2000-07-14 until 2010-11-19
    Capital One Financial Services Plc Since 2000-06-21 until 2000-07-14
    Stormfield Systems Limited Since 1999-11-17 until 2000-06-21
    Claims Categories
    Credit Card

    Credit cards give you protection on single item purchases between £100 and £30,000, thanks to section 75 of the Consumer Credit Act.

    This means that if you have had or currently have a Capital One Credit Card from Capital One Bank, and have a dispute with a supplier of products or services, Capital One is as liable to you as the person or business that sold you the product or service.

    This protection is afforded to you by law and is there for 6 years from the date of the transaction.

    It is also a little known fact that the same protection is afforded to you as the consumer, even if you part paid for the product or service, perhaps only paying a deposit by credit card.

    So for instance, if you bought a new boiler for your home and paid £500 by credit card as a deposit, you are covered for the full amount of the transaction.

    If you want to know if you qualify before contacting Capital One or Capital One Bankwho operate the Capital One Credit Card scheme, you can complete the form on this page and we will investigate the potential claim for you.

    You can upload any documents you have and we will treat your claim in confidence. We will assess your potential success and advise you accordingly. You can then decide if you want us to pursue the claim with the bank for you or if you wish us to pursue the claim for you.

    Rejected Capital One Credit Cards Claims - Section 75 Consumer Credit Act

    Have you purchased a product or service within the last 6 years that was missold or not fit for purpose with your Credit Card? If so, have you made a claim against your credit card provider and had your claim rejected and not taken it any further?

    Was it rejected by your credit card provider on the basis that the purchase was in breach of the Debtor-Creditor-Supplier link?

    Whatever the reason for your credit card provider rejecting your claim, then it is worth your time speaking to ourselves. We are specialists in rejected credit card claims and can advise you on the best course of action in trying to achieve a successful outcome to your dispute.

    Remember just because the card provider has told you that you haven't got a claim or they have rejected your claim doesn't mean that we cannot achieve a successful outcome for you by representing your claim having undertaken a full review of the merits of the claim.

    We are regulated and authorised Financial Conduct Authority to conduct Claims Management business on your behalf. We will review your rejected claim completely free of charge, and if we consider that your claim has merits then we will represent your claim to your credit card provider on a NO WIN, NO FEE basis.

    We do not charge any money upfront, you will only pay for our service when you receive payment from your credit card provider.

    Cancellation fees may be applicable if you terminate our instruction prior to receiving an outcome of your claim

    If you wish to submit your claim or complaint yourself to Financial Ombudsman Service you can do that here: Submit Claim to FOS (Financial Ombudsman Service)

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